We aim to get your suit out to you asap but please allow a delivery window of 1-2 weeks. If you have a holiday or event coming up very soon, please select express delivery and give us details of your deadline. We will try our best to get the parcel to you in time.
Receiving & Hygiene
When first trying on our suits please the bottoms and swimsuits over your underwear. This way you know that you can return them if the fit isn’t right for you.
UK & EU
€5.50 / £5 – standard delivery
€7.70 / £7 – express delivery
USD $15 / £12 – standard delivery
USD $25 / £20 – express delivery
NZD $23 / £12 – standard delivery
NZD $29 / £15 – express delivery
AUD $22 / £12 – standard delivery
AUD $27 £15 – express delivery
£12 – standard delivery
£15 – express delivery
Rest of World
£15 – standard delivery
Please get in touch if you require any further information.
Customs & Duties
International orders may be subject to customs and duty charges, which vary greatly depending on the destination country. These charges are payable upon arrival to the local government by the customer and are not included in the original purchase price or shipping charges.
Terms & Conditions
Please note, SLO active is not responsible for packages which are lost or damaged during shipment, or for locating lost or stolen packages once they have been delivered. This applies to both domestic and international orders. Please keep hold of your delivery tracking/proof of postage.
If you would like to purchase additional services, such as signature confirmation or insurance, please include a note with your order and we will contact you via email to confirm availability and price.
Additionally, SLO active is not responsible for replacing packages sent to erroneous or outdated addresses, as entered by the customer, so please be sure to double-check your shipping address before placing your order.
Goods are considered faulty if they are received damaged or if a manufacturing fault has occurred. Please carefully follow care instructions, as the item will not be exchanged if the item has been wrongly damaged. Items damaged as a result of wear and tear are not considered to be faulty and will not be exchanged. If your order is a faulty item, please make sure to contact us to notify us of damaged goods. Please make sure to include your order number and contact details, as well as aa description and photo of the damaged good.